Automatically Change the Requester in Zendesk Based on Ticket Content
Imagine the requester of your Zendesk ticket is actually not the one you received the Email from, but the requester is mentioned somewhere in the ticket text. Find out here how to update the requester field through an easy and automated process. Learn how to save time without the need to search for the information […]
7 Benefits of Using Zendesk Middleware
Zendesk is a complete customer service platform that enables businesses to manage their customer support operations more efficiently. Handling large volumes of client inquiries and tickets, on the other hand, can overload customer support teams; this is where Zendesk middleware can help enhance the workflow for customer service agents. This blog post explains how to […]
Unlock the Power of Zendesk: Use the Best Zendesk Apps in 2022
Read our updated version: Unlocking the Full Potential of Zendesk: Elevate Your Customer Service with the Best Zendesk Apps in 2024. Are you looking to take your customer service to the next level? Look no further than Zendesk, the leading customer service software platform that helps businesses deliver exceptional support. With its robust features and […]