Knots Pricing

$97 per month (for all agents combined)

+ application usage-based:

*taxes may incur depending on your country

Ticket Parser

$ 0.01 / search pattern request
  • Support Team Available
  • Combine with other solutions
  • Charged per API request
  • Search term is the number of expressions to be parsed (ex: ABCDE-12 and XYZ-56789 count as 2 different terms)

OCR Reader

$ 0.07 / page
  • Default only the first page
  • Recognizes handwritten documents
  • Combine with Ticket Parser
  • Contact Support to read additional pages

API Data Sync

$ 0.02 / API request
  • Add multiple conditions in the same request
  • Template ready for most used systems
  • Contact support team for new connectors

NLP Ticket Classification

$ 0.02 / per ticket
  • Includes Data Training
  • Supports multiple languages
  • Contact sales team for setup

NLP Sentiment Analysis

$ 0.02 / per ticket
  • Includes Data Training
  • Supports multiple languages
  • Contact sales team for setup

NLP Ticket Language Detection

$ 0.02 / per ticket
  • Supports multiple languages
  • Contact sales team for setup

Ticket Export

$ 0.06 / per ticket
  • Extract and export the entire ticket information as PDF, including attachments, comments, etc.
  • Archive this into an external storage in separate folders, including links directly to the attachment.
  • (Optional) Delete Ticket from Zendesk to free up space

Knots.studio

$ 0.02 / per ticket
  • Build your own Python and JavaScript automations
  • Contact sales team for setup

Round Robin

$ 0.01 / per ticket
  • Automated ticket distribution
  • Integration with existing workflow

Telephony Integration

$ 0.01 / per ticket
  • Connect your legacy telephone system

AI Ticket Autofill

$ 0.04 / per ticket
  • Use AI to search and extract data from your ticket
  • Price per request
  • Connect to Open AI or MS Azure

AI Ticket Intent Detection

$ 0.04 / per ticket
  • Use AI to identify the ticket intent
  • Price per request
  • Connect to Open AI or MS Azure

AI Ticket Summary

$ 0.04 / per ticket
  • Use AI to summarize tickets
  • Price per request
  • Connect to Open AI or MS Azure

ROI Calculator

Two columns
Vertical
Horizontal
Knots ROI Calculator USD
Summary
Name Total
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Knots is The Booster That Gives Your Team Superpowers

Try out our solution with a 14-day-free trial. No credit card required.
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Looking for something else?

Do you want to optimize your Customer Experience and empower your Customer Support but are not sure what you need?
Contact our team and book a quick call. We want to hear your use case and provide you with the best solution.

€ 89 per month (for all agents combined)

+ application usage-based:

*taxes may incur depending on your country

Ticket Parser

0,01 / search pattern request
  • Support Team Available
  • Combine with other solutions
  • Charged per API request
  • Search term is the number of expressions to be parsed (ex: ABCDE-12 and XYZ-56789 count as 2 different terms)

OCR Reader

0,06 / page
  • Default only the first page
  • Recognizes handwritten documents
  • Combine with Ticket Parser
  • Contact Support to read additional pages

API Data Sync

0,02 / API request
  • Add multiple conditions in the same request
  • Template ready for most used systems
  • Contact support team for new connectors

NLP Ticket Classification

0,02 / per ticket
  • Includes Data Training
  • Supports multiple languages
  • Contact sales team for setup

NLP Sentiment Analysis

0,02 / per ticket
  • Includes Data Training
  • Supports multiple languages
  • Contact sales team for setup

NLP Ticket Language Detection

0,02 / per ticket
  • Supports multiple languages
  • Contact sales team for setup

Ticket Export

0,06 / per ticket
  • Extract and export the entire ticket information as PDF, including attachments, comments, etc.
  • Archive this into an external storage in separate folders, including links directly to the attachment.
  • (Optional) Delete Ticket from Zendesk to free up space

Knots.studio

0,02 / per ticket
  • Build your own Python and JavaScript automations
  • Contact sales team for setup

Round Robin

0.01 / per ticket
  • Automated ticket distribution
  • Integration with existing workflow

Telephony Integration

0.01 / per ticket
  • Connect your legacy telephone system

AI Ticket Autofill

0.04 / per ticket
  • Use AI to search and extract data from your ticket
  • Price per request
  • Connect to Open AI or MS Azure

AI Ticket Intent Detection

0.04 / per ticket
  • Use AI to identify the ticket intent
  • Price per request
  • Connect to Open AI or MS Azure

AI Ticket Summary

0.04 / per ticket
  • Use AI to summarize tickets
  • Price per request
  • Connect to Open AI or MS Azure

ROI Calculator

Two columns
Vertical
Horizontal
Knots ROI Calculator
Summary
Name Total
"{{getWooProductName}}" has been added to your cart
Your service request has been completed!
We have sent your request information to your email.
Issued on: {{ $store.getters.getIssuedOn }}
Payment method: {{ $store.getters.getPaymentType }}
{{ item.title }}: {{ item.value }}

Knots is The Booster That Gives Your Team Superpowers

Try out our solution with a 14-day-free trial. No credit card required.
knots icon 2

Looking for something else?

Do you want to optimize your Customer Experience and empower your Customer Support but are not sure what you need?
Contact our team and book a quick call. We want to hear your use case and provide you with the best solution.