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Recent Articles

Effective Customer Support Workflow

Reaching an Effective Customer Support Workflow

Gabriel

Gabriel

cx insights

The Role of Customer Experience Insights in Business Decision-Making

Alina Exter

Alina Exter

Digital Transformation

Customer Service amid Digital Transformation: Four Trends Shaping the Change

Gabriel

Gabriel

Happy Customers

5 Ways to Keep Your Customers Happy in 2023 with Zendesk

Alina Exter

Alina Exter

High Ticket Volume

Zen Your Zendesk: Optimizing Your Workflows for High Ticket Volumes

Gabriel

Gabriel

Merge Ticket Zendesk

Automatically Merge Duplicate Tickets in Zendesk​

Gabriel

Gabriel