Save Time and Effort with Automated Language Detection

Automatically identify the language of your Zendesk support tickets and route them to the appropriate team for quicker resolution

Overcome language barriers in Zendesk with smart ticket routing and improved response times

Enhance your multilingual customer service with our Language Detection tool. Say goodbye to Zendesk’s single language limit per customer. Our solution recognizes each ticket’s language automatically, tagging it or populating a dedicated ticket field accordingly.

Easily organize and route tickets to the appropriate agents by recognizing their language. This streamlined process allows agents to respond in the language of the customer’s choice, improving the overall customer experience.

How Our App Handles Your Requests More Effectively!

Identify the Right Language

Based on the content and subject, our app instantly detects the language of each ticket, whether English, French, Spanish, German, or any other. Say goodbye to the time-consuming task of manually selecting the language for each ticket.

Accurate Routing and Responding

Tickets are automatically tagged with the detected language to ensure they are routed to agents who are fluent in that language. This allows your team to provide precise and appropriate responses, resulting in increased customer satisfaction.

Streamlined Workflow

Our simple app installs quickly and runs in the background. No more wasting time manually detecting languages for each ticket. By automating the process of ticket tagging based on language, you save your agents time and effort. They can now focus on what they do best: providing excellent customer service. Improve your team’s productivity and create a more streamlined workflow.

Language Distribution Insights

Gain valuable insights into the distribution of languages among your support tickets. Tagging your tickets automatically with the correct language will help you identify trends, allocate resources effectively, and make informed decisions to enhance overall support efficiency.

Take the guesswork out of managing multilingual support. Try our app today and experience the benefits of automated language tagging.

Say goodbye to time-consuming manual tasks and hello to a more efficient support system!