Round Robin Ticket Assignment

Improve agent productivity and response times with automated round-robin technology.

Managing the distribution of support tickets among teams can be challenging. With Round Robin Ticket Assignment for Zendesk, tickets are fairly and efficiently distributed among agents without any manual intervention or agent interaction.

Key Features of Round Robin Ticket Assignment

Don’t let manual ticket allocation slow you down. Embrace the simplicity and power of Knots’ Round Robin Assignment for Zendesk. 

Transform Your Customer Support Experience

  • Enhanced Agent Productivity: By evenly distributing tickets, agents can focus on providing quality support rather than managing excessive workload.

  • Improved Response Times: Quicker ticket allocation leads to faster responses, boosting customer satisfaction.

Improve customer support by evenly distributing tickets to boost agent productivity, leading to faster response times and increased satisfaction.

Do you have questions, or you are not sure if this the right solution for you? Talk to our team!