knots.io

Careers

Join the Knots Team: Shape the Future of Customer Support Automation

At Knots, we’re revolutionizing how businesses manage customer support with smart automation, particularly through Zendesk. Our platform empowers companies to streamline workflows, reduce manual tasks, and create seamless customer experiences. We believe that automation is not just about efficiency—it’s about unlocking human potential by allowing teams to focus on what truly matters: delivering exceptional service.

Innovation

We encourage creativity and out-of-the-box thinking. Our team is constantly looking for ways to improve and push the boundaries of what's possible with automation.

Customer-Centricity

At Knots, our customers’ success is our success. We work closely with our clients to understand their challenges and provide tailored solutions that make their lives easier.

Collaboration

We believe in the power of teamwork. Our diverse team works together across functions and borders to create innovative solutions that have a real impact.

Open positions

Customer Solution Architect (m/w/d)