Easily convert PDFs, scans and images to text with OCR for Zendesk
Say goodbye to manual data entry and hello to hassle-free document processing! Our OCR Scanner for Zendesk automatically converts your images, PDFs, and scanned documents into editable text before anyone opens them.
Imagine having invoices, receipts, or any other scanned document instantly searchable and usable right inside Zendesk. It’s fast, it’s accurate, and it’s a game changer for your workflow.
Automatically convert images and PDFs to text via Optical Character Recognition.
Enjoy high accuracy text recognition for reliable data usage.
Integrate converted text directly into Zendesk tickets to save time.
Make all your documents searchable and find information quickly.
OCR Reader for Zendesk finds and extracts text from PDF and image files
OCR Reader is a super helpful Zendesk app that turns scanned documents—like PDFs, PNGs, and JPGs—into text you can actually use.
With OCR Reader, Optical Character Recognition works its magic to quickly and accurately transform your scanned files into searchable text. It’s hands-off and hassle-free, making your data instantly accessible through both automated and manual searches.
- Read even handwritten documents: Easily convert even all notes into text.
- Skip the downloads: No need to download attachments anymore!
- Say goodbye to manual data entry: Save time by letting the app do the work.
- Cut down on errors: Enjoy more accurate data with less chance of mistakes.
- Process more data, faster: Handle larger volumes of data with ease.
- Boost productivity: Get more done in less time with less effort.
Attachment lookup
Our OCR Reader auto-detects images and PDFs attached to Zendesk tickets, no matter the source.
Document Scan
OCR Reader converts text from images and PDFs, even handwritten notes, into editable text.
Text Availability
Scanned text appears in tickets as searchable comments. Original files can still be viewed and downloaded.
Productivity
Handle complex issues faster with automated image-to-text conversion, saving time and reducing workload.
Happy Customers
Empower your support team for quicker resolutions, leading to happier customers and stronger brand loyalty.
Start directly using data from images and PDFs!
Increase efficiency with OCR Reader: Visit the Zendesk Marketplace to get the app. The first 14 days are free, after that you won’t want to miss it!
FAQs
Our OCR Scanner can handle PDFs, PNGs, and JPGs. It can even read handwritten documents!
Absolutely! Just drag and drop your documents into Zendesk, and our OCR Scanner does the rest.
Our OCR Scanner uses advanced technology to ensure high precision in text recognition, reducing errors and improving data reliability.
Yes, these features work together effectively:
- Ticket Export and Archive saves storage costs by exporting tickets as PDFs. The OCR Reader can then bring them back into Zendesk for direct use.
- AI Autofill scans tickets and attachments, including images. Using image-to-text conversion first ensures all data is ready for AI processing.
- Similarly, Ticket Summary, Sentiment Analysis, and the GPT Sidebar App work better when content from images/scans/PDFs is converted to text. This allows these AI tools to process all available information effectively.
Definitely! Once your documents are converted, they become fully searchable, making it easy to find the information you need.
Main Benefits of Using the OCR Reader for Zendesk
Get up and running in under 2 minutes and immediately witness the transformative impact on your support system
Achieve impeccable accuracy in Zendesk ticket handling, eliminating the potential for errors.
Deliver timely and precise support, significantly enhancing customer experiences.
Automate repetitive tasks, alleviating the workload on your support team and decreasing labor costs
Try all Knots apps and features in Zendesk with our 14-day free trial. Discover how automation can streamline your support operations, enhance efficiency, and improve customer satisfaction—no commitment required.
Our solution consultant team is here to help you. Contact our support team and we’ll schedule a time to help you. Free of charge.