OCR Reader for Zendesk
OCR Reader is a smart, easy-to-use, and scalable document intelligence solution.
Convert PDF’s and images into text instantly with OCR Reader for Zendesk.
Add tangible value to tickets with intelligent optical character recognition that can extract data from scanned documents.
Automate data extraction from pdf’s and images in Zendesk
Attachment lookup
Zendesk ticket is generated via any channel (email, social media, messaging, or directly). OCR Reader auto-looks for any attached images or pdfs.
Document Scan
If OCR is required it will read its content. Text found in images and/or pdfs is converted to text. Handwritten text is not a problem for OCR Reader!
Text Availability
The scanned text is displayed in the ticket as an internal comment. Text is indexed and searchable. The original PDFs or images can be viewed and downloaded.
Productivity
Customer service teams are alleviated from complex support issues related to image-to-text and pdf data. Using the data in further automations is possible.
Happy Customers
Customer support teams empowerment and time-to-resolution are greatly enhanced leading to higher customer satisfaction and brand advocacy.
OCR Reader for Zendesk finds and extracts text from PDF and image files
Automatically convert email attachments such as images and pdf’s into text.
- Read handwritten documents
- No more downloading attachments
- Eliminate manual data entry
- Reduce errors
- Process more data faster
- Improve productivity
Start Using the OCR Reader for Zendesk
- Install the OCR app via Zendesk Market Place for free.
- No code needed – set up the app easily through regular expressions.
- Reach out for help if you need it!