Zendesk Export Tickets and Data as PDF
Reduce storage costs with Zendesk Export Tickets – your one-stop solution for exporting Zendesk tickets and data
Why choose to export Zendesk tickets or data as PDF?
- Customizable:
You can not only export Zendesk tickets, but all Zendesk data, archive attachments, comments, tags, and more as well. Tailor your exports to your needs and ensure that all important information is preserved in a convenient, human-readable PDF format.
- Flexible storage :
Easily send your Zendesk data export directly to FTP, SFTP, or your preferred cloud storage service using our Zendesk Export Tickets App. Keep your exported tickets securely stored and easily accessible for future reference.
- Automated workflow:
You can export Zendesk tickets in two easy ways. With event-based triggers, tickets are exported automatically when certain conditions are met, like when they are resolved or closed. For older tickets, you can use batch export to filter by date, group, or other details and export them in bulk. You can also delete the exported tickets if needed. Advanced users can use Zendesk’s search tools to apply more specific filters.
Exporting data from Zendesk
1. Easily manage Zendesk tickets and data
Export tickets from Zendesk to PDF, customized to your specifications. Choose exactly what Zendesk data you want to include in the export process, such as:
► Attachments and tags
► Public and private comments
► Side conversations and their attachments
► User and ticket field names
Keep your Zendesk ticket data organized, improve accessibility to the archived data, and optimize your storage space by bulk deleting the exported tickets, comments, attachments and other data.
2. Use event-based triggers and batch export
Event-based triggers: Automatically export tickets based on conditions like:
- “Export all resolved tickets.”
- “Export tickets older than two years.”
Batch export via search: Search for and export specific tickets in bulk. For example:
- “Export all tickets solved between October 15 and 20.”
- “Export tickets from a specific team or group.”
3. Choose to bulk delete after the Zendesk export
Export your Zendesk data and free up valuable Zendesk storage space by easily deleting archived tickets in bulk after they’re exported. Maintain a clean Zendesk environment without losing important historical data.
Export data from Zendesk: Benefits
- Heavily reduce costs:
Export Zendesk data to minimize hardware, storage, and team resources! Eliminate the need to manually archive tickets and other data in Zendesk. Free your agents from time-consuming tasks so they can focus on customer satisfaction.
- Improve collaboration:
Exporting data from Zendesk not only streamlines storage, but also provides customized access to archived Zendesk data for customers, partners, or internal teams. Ensure that data retention meets strict security and compliance standards, and share only the relevant PDF ticket records without granting full system access.
- Enhance customer satisfaction:
Improve response times for data recovery requests and use historical Zendesk export data to personalize customer interactions. Use this information to gain insights and improve overall service quality.
Automate your Zendesk ticket export!
- Optimize storage space and costs by exporting all unneeded Zendesk data.
- Archive tickets to FTP, SFTP, or the cloud of your choice
- Choose to bulk delete the exported and archived tickets!
Zendesk Export Tickets is perfect for
- Compliance requirements:
Automating data export in Zendesk ensures that your organization meets all data retention and security standards. By archiving tickets as PDFs, you create easily accessible records for audits or legal purposes.
- (Long-term) data storage:
Keep your storage costs low and your Zendesk instance clutter-free by archiving old tickets without losing important historical information. Export Zendesk tickets for external storage and access them whenever needed.
- Collaboration & sharing:
Give external stakeholders, customers, or partners access to exported Zendesk ticket records by sharing PDF files. This method ensures data integrity and security while providing controlled access.
Explore more apps like Zendesk Export Tickets
Enhance your Zendesk workflow even further: Combine Export Zendesk Tickets as PDF with the OCR Reader for seamless image-to-text conversion, and use AI Ticket Autofill to speed up response times.
FAQs
You can set up automated ticket exports in Zendesk by configuring event-based triggers within the app. Simply specify conditions such as “export all resolved tickets” or “export tickets older than two years,” and the app will handle the rest.
Yes! You can fully customize your data export options from Zendesk to include attachments, comments (both public and private), side conversations, tags, and more. Choose exactly what you need to keep for your records.
Exported tickets can be saved to FTP, SFTP, or various cloud storage export options. You can select your preferred storage method and set up automatic transfers to keep your data secure and accessible.
Yes, the Zendesk Export Tickets app includes a bulk delete feature that allows you to easily remove archived tickets after they’ve been exported from Zendesk. This helps you manage storage space effectively.
Setting up Export Zendesk Tickets as PDF is quick and easy, taking as little as two minutes. The app integrates seamlessly with your Zendesk workflow, so there’s no disruption to your operations.
Ready to simplify Zendesk ticket and data export?
Start optimizing your Zendesk workflows to reduce costs and improve response times.