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Redact Ticket Attachments

Automate Attachment Redaction in Zendesk

Redact Ticket Attachments in Zendesk: Save storage place

Redact Attachments: Automate manual tasks and stay compliant

The Redact Attachments App for Zendesk tickets – your new go-to solution for effortlessly removing sensitive information from attachments in Zendesk. Ensure compliance, protect personal data, and save on storage costs with just a few clicks.

Why should you redact attachments?

Tired of manually redacting attachments and worrying about compliance? Our app is here to make your life easier by automating the entire process. Say goodbye to manual errors and hello to peace of mind!

  • Automate Redaction: Let our app handle the tedious task of removing confidential information from attachments. Stay compliant with data protection regulations effortlessly.
  • Optimize Storage: Zendesk storage costs can add up quickly. By removing unnecessary attachments and keeping only essential ticket data, you can significantly reduce these expenses.
  • Enhance Security: Protect personal identifiers and sensitive information automatically. With our app, you can ensure that your data is safe and secure without lifting a finger.
Zendesk Redact Attachments: Less manual work, lower storage costs and GDPR compliance

Key Features and Functions

Our Redact Attachments App is packed with features designed to streamline your workflow and boost data security in Zendesk. Here’s what you can expect:

  • Easy Setup: Setting up the Redact Attachments App is a breeze. With our simple template, you’ll be up and running in minutes. No need for complicated configurations or lengthy installations.
  • Automation Integration: Control the redaction process through Zendesk automations and tags. Customize triggers to suit your specific needs and let our app do the heavy lifting.
  • Comprehensive Coverage: Our app goes through all ticket comments and redacts all attachments, converting them to an empty redacted.txt file. This means you can trust that all sensitive information is thoroughly removed.
Get rid of needless manual labor and storing costs!

Are you ready to automate your support process? Start using Redact Attachments for Zendesk today and see the difference it makes in your customer service operations. Click the button below to start your free trial.

FAQs

Redaction in Zendesk involves removing sensitive information from ticket attachments to ensure compliance and security. Our app automates this process, making it quick and easy.
Our app uses triggers to automatically redact all attachments in ticket comments. It replaces these attachments with a redacted.txt file, ensuring that no sensitive information is left behind.

No, the Redact Attachments App specifically targets attachments. For redacting information from ticket text, please use our Redact Tickets App.

Absolutely. The Redact Attachments App helps you stay compliant by automating the removal of protected and classified data. Rest easy knowing your data is handled according to the latest regulations.

By using our app to automate attachment redaction and our Redact Tickets App for text, you can ensure that all personal identifiers and sensitive information are properly removed from your Zendesk environment.

Ready to take your Zendesk experience to the next level with the Redact Attachments App?

Don’t let sensitive information slip through the cracks. Automate your redaction process today with the Redact Attachments App and enjoy a safer, more efficient Zendesk environment!

Still have questions or want to see the app in action? Don’t hesitate to talk to us!