Knots can automate Zendesk workflows and streamline processes

Every Knot is a ready-to-use extension to boost your CRM, CX, and Marketing software. Tie up your systems with the next generation IPaaS.

All your Zendesk automation in one place

Knots offers a cost-effective system that works perfectly and can be put in place quickly. Combine advanced middleware data processing modules like parsing, OCR, and NLP for an incredibly efficient new way of working.

Zendesk apps


Works with CRM, ERP, Shop, and backend systems

Bespoke middleware development

The Ultimate Solution for Customer Support

automate zendesk ticket workflow

As a business owner, you know how important it is to keep customer support running smoothly. That’s why you use Zendesk as your go-to tool for managing inquiries and support tickets. But what if you could streamline your Zendesk workflows and automate your processes? Enter Knots. 

Knots is a ready-to-use extension that can speed up your ticket processing capabilities and boost your CRM, CX, and marketing software.

It integrates seamlessly with the next generation IPaaS, making it a valuable addition to your technology stack.

Automate Zendesk and take customer support to the next level

There are hundreds of apps available in the Zendesk Marketplace, each designed to help you streamline workflows and improve customer support. But with so many options, it can be daunting to try and figure out which apps are the best for your business.

Knots takes the guesswork out of the equation by offering an outstanding suite of Zendesk apps carefully curated to improve your support system.

  • Cut costs
  • Try without risk
  • Increase your capabilities
  • No development to worry about
  • Improve communication
  • Enjoy business process automation
streamline zendesk

Exceptional automation capabilities

zendesk automation
One of the standout features of Knots is its automation capabilities. With Knots, you can automate your Zendesk workflows, saving time, money, and resources. That leaves you free to focus on the more essential aspects of your business, like growing your customer base and creating new products and services. Knots’ automation capabilities are flexible and customizable, so you can tailor them to suit your needs and budget.

Empower your team

Knots lets you access valuable data insights to understand your customers better. And when you know your customers, you can target your marketing efforts more effectively. Knots also improves the way your team communicates and collaborates.
increase zendesk productivity

Why choose Knots over other Zendesk workflow apps?

zendesk customizations
Knots is incredibly user-friendly. It’s easy to install and set up, and the intuitive interface makes it simple to navigate and use. It also offers a level of customization and flexibility that’s seldom found in other Zendesk apps. You can tailor Knots to meet your business needs, ensuring you get the most from this powerful tool.

Try our ROI Calculator

If you’d like to see how much you could save by using Knots, check out our ROI calculator.


Processed Tickets

Give Your Customer Support Wings

Knots offers a cost-effective system that works perfectly and can be put in place quickly. Combine advanced middleware data processing modules like parsing, OCR, and NLP for an incredibly efficient new way of working.

Increase your Capabilities

Knots is your processing on steroids. Our easy-to-use product provides you with the solutions you need to have your systems quickly working together in harmony.

Cut Costs

By connecting your systems you reduce your overall manual work, therefore saving the two things we all need more of: time and money.

No Development

Don’t worry, our team has already taken care of the hard stuff. With Knots you receive ready-to-go solutions that are ready when you are.

Try without Risks

What’s better than getting to try before you buy? Get a taste of what Knots can do for you with a 14 day free trial.

Improve your Communication

Imagine having all the answers on the spot. With Knots you receive the relevant information you need for every interaction, where you need it, when you need it.

Business Process Automation

Automating was never so simple. Extract information and streamline your processes for an experience that’ll make you say “Wow, that was easy.”

Knots is The Booster That Gives Your Team Superpowers

Try out our solution with a 14-day-free trial.
knots icon 2