About Knots

Meet the people behind the “Automate Now” button.

Since Knots was founded in 2022, we've worked on more than 300 projects to improve people's lives. Again and again, we’ve seen so much time and energy spent on tasks like time copying information from documents, checking data in another system or moving a request to its next step. We build automations for work like this, ready at the push of a button.

What drives us

We want people to have more time for the work that needs their ideas and judgment.

Our ambition is to make automation so easy to start that it feels like pressing an “Automate Now” button: tell us what needs to happen, and we take care of making it work.

How we work

Behind that simple experience are people who advise customers, develop solutions and keep improving what we build.

Honest guidance

We recommend what we’ve seen work and say so when another solution makes more sense.

Easy to start

You tell us what needs to happen. We handle the automation.

Live in 14 days

We scope every project around a two-week launch.

Knots icon

In-house development

Our team develops the solutions behind Knots.

Learning from every project

What we learn from one client sharpens what we bring to the next.

Reliable execution

Structured steps, validation and monitoring are part of every automation.

Meet the team

georg

Georg Winkler

CEO & Founder

Kevin-Louis Pawelke

Co-CEO & Commercial Lead

Roman, Zendesk AI and app expert

Roman Kosiuh

Director of Technology

lucas, expert for zendesk workflow automation at knots.io

Lucas Tronel

Full Stack Developer

External

Paui, zendesk automation app expert at knots

Paui Rubio

Customer Success Manager

External

Patri, HR

Patricia Delahunty

Head of People

Andrew Dickman

Growth Marketing Manager

automate zendesk with knots

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