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Tag: automation

AI in Customer Service
AI In Customer Service

According to a Zendesk report, multiple bad experiences will prompt 73% of consumers to switch to a competitor. Meanwhile, the same report highlights that almost

Zendesk trigger and automation
How to Use Zendesk’s Triggers and Automations

In the fast-paced environment of customer support, efficient management of inquiries is key. Zendesk’s triggers and automations are essential tools for team leaders seeking to