Automatically Merge Duplicate Tickets in Zendesk
With a few simple steps, you can save time, resources, and improve customer experiences. Learn how to make the most of this powerful tool today! With Ticket Parser, in just a few simple steps, you’ll be able to set up automated ticket merging for duplicate tickets in Zendesk. Save time and effort by auto-managing duplicate tickets […]
Automatically Change the Requester in Zendesk Based on Ticket Content
Imagine the requester of your Zendesk ticket is actually not the one you received the Email from, but the requester is mentioned somewhere in the ticket text. Find out here how to update the requester field through an easy and automated process. Learn how to save time without the need to search for the information […]