Automatically Change the Requester in Zendesk Based on Ticket Content​

Change the Ticket Requester in Zendesk

Imagine the requester of your Zendesk ticket is actually not the one you received the Email from, but the requester is mentioned somewhere in the ticket text. Find out here how to update the requester field through an easy and automated process. Learn how to save time without the need to search for the information […]