Turn your images into text – effortlessly
Why image-to-text matters
Still manually retyping information from scanned invoices or supplier contracts? These small, repetitive tasks drain productivity and increase human error.
Image-to-text conversion, powered by OCR (Optical Character Recognition), automates this work. It transforms static files like PDFs, scanned documents, or handwritten notes into editable, searchable, and structured text in seconds.
- 75% faster document processing
- 40% fewer hours spent on paperwork
- Up to 99% accuracy in text recognition
Whether for customer service, accounting, or internal workflows, image-to-text OCR unlocks speed and efficiency—at scale.
Common use cases: Where OCR makes the difference
Organizations across industries deal with image-based information every day:
- Scanned contracts that need editing or review
- Invoices and receipts that must be processed and recorded
- Customer-uploaded forms or screenshots requiring quick action
- Handwritten notes from meetings or field work that must be digitized
OCR software automates the text extraction process – saving time, reducing errors, and giving your team instant access to critical information.
How image-to-text OCR works
OCR technology scans your document, detects patterns that resemble characters, and converts them into machine-readable text. Modern OCR tools like Knots enhance this process with AI, ensuring accuracy even in noisy scans or handwriting.
- Supports PDF, JPG, PNG, JPEG, HEIC
- Extracts typed and handwritten text
- Works in 150+ languages, including Arabic, Japanese, Norwegian
→ Want to see it in action?
Real-world success: From hours to minutes
Liberty Debt Relief used the Knots OCR Scanner to handle high volumes of customer-uploaded PDFs. After adoption:
- Response times improved through instant text extraction
- Manual data entry tasks were cut in half
- Scaling support became easier, faster, and more accurate
In another example, a healthcare company reduced invoice processing time from 40 hours/week to just 45 minutes, saving over $40,000 annually.
Industry leaders trust our Zendesk solutions
For Zendesk and beyond
While the Knots OCR Scanner integrates directly with Zendesk, image-to-text conversion is relevant in any setting where unstructured files must be processed fast and at scale.
- Use OCR in customer support, finance, logistics, and legal
- Streamline internal workflows and boost automation
- Pair OCR with validation and AI tools for even smarter processing
Next step: Automate your text extraction
Stop wasting hours on manual document handling. Automate it with OCR – and let your team focus on what matters.
- Book a demo: Let’s discuss how OCR can fit into your workflow
- Read the Liberty Debt Relief Case Study: See how they transformed operations
- Learn more about the OCR Scanner: Explore features & benefits
Blog
The latest news about Zendesk automation, customer support solutions, automation trends and more
