knots.io
OCR: PDF/image to text
Process DOCX
Process Excel
Process CSV
Slack Notifications
API Data Sync
Shopify
Telephony
Shopware 5
Sunshine Objects
Export Tickets
Merge Tickets
Redact Tickets
Remove Attachments
Redact Attachments
Recover Lost Carts
Assign to Agents
Change Requester
Change Primary Email
Autofill Fields
Classify Intention
Automate Responses
Create GPT-Prompts
Analyze Sentiment
Detect Language
Create Summary
Data Preprocessing
Lower Costs | Solutions | Use Cases
Data Validation
Types | Manual vs. automated | Use cases
Zendesk AI
ROI | Automation | Customer Satisfaction
Industries
Healthcare | Finance | E-Commerce
Developer Tools
Knots Studio | Example recipes | Launch studio
Thyssenkrupp Rasselstein
SAP | Zendesk | Routing
Leitz
Monday.com | Automated Updates
Liberty Debt Relief
Data Validation | Document handling | Zendesk
Automatically redact private/sensitive information from tickets
