
Shopware 5 Event Sync
Integrate Shopware with Zendesk for seamless customer support
Keep customer and order data synchronized in real time with Shopware 5 Event Sync. Ensure your support team always has up-to-date information, improving response times and customer satisfaction.


Zendesk Shopware integration made easy
Unlock the power of real-time data synchronization between Shopware 5 and Zendesk with Shopware 5 Event Sync by Knots.
Elevate customer support by seamlessly integrating your e-commerce data into Zendesk. Give your support agents instant access to customer details, order history, and product information – all within Zendesk tickets.


Watch Shopware 5 Event Sync in action
- Automatically capture support tickets:
When a new support ticket is created in Zendesk, Shopware 5 Event Sync automatically retrieves key details. - Retrieve critical data instantly:
Through seamless API integration, the app pulls customer details, order history, and product information directly from Shopware 5. - Store and use data effectively:
Captured data is instantly stored in Zendesk ticket fields, making it readily available for support teams. - Automate and streamline your workflow:
Use synchronized data to automate ticket management – prioritize, tag, or route tickets based on predefined rules. For example, automatically tag VIP customers or prioritize orders based on status.
Why choose Shopware 5 Event Sync for Zendesk?
- Seamless data access: Instantly view customer and order details within Zendesk tickets.
- Real-time synchronization: Keep agents updated with the latest order status, customer information, and shipping updates automatically.
- Automated ticket management: Set Zendesk rules to auto-tag, prioritize, or route tickets based on order status or customer type.
- Advanced order tracking and updates: Monitor real-time order details, tracking numbers, and shipping updates directly in Zendesk.
- Hassle-free integration: Easily install and configure Shopware 5 Event Sync without coding. The intuitive interface lets you improve support immediately.

Optimize your customer support with Shopware 5 Event Sync
Streamline your Shopware and Zendesk integration with a fully automated solution. Try Shopware 5 Event Sync for free today and enhance your customer service effortlessly.
Questions
What is Shopware 5 Event Sync?
Can I automate ticket management with this integration?
How does real-time synchronization benefit my support team?
What kind of data can be synchronized between Shopware 5 and Zendesk?
Is coding required to install Shopware 5 Event Sync?

Ready to take your customer support to the next level?
Get Shopware 5 and Zendesk in sync and see results immediately!