Turn your images into text – effortlessly
The power of image-to-text conversion
Have you ever needed to extract information from a supplier agreement but couldn’t because it was a PDF? Or spent time manually typing details from an invoice? These small, repetitive tasks add up – taking valuable time away from more important work.
Image-to-text conversion, using OCR (Optical Character Recognition) technology, transforms static documents like images into searchable, editable text in seconds. Instead of retyping everything manually, businesses can automate text extraction with precision and efficiency.
- 75% faster document processing
- 40% fewer hours spent on paperwork
- Up to 99% accuracy in text recognition
Why businesses need image-to-text
Organizations regularly deal with image-based text in various forms:
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Scanned contracts requiring modifications
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Invoices and receipts that need to be processed for accounting
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Customer-submitted documents that require quick responses
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Handwritten notes from meetings that must be digitized
Manually converting these files is time-consuming and prone to errors. OCR automates this process—ensuring accuracy and efficiency while reducing workload. Industry research shows that OCR can reduce document processing times by up to 75%, while businesses using automated data extraction tools spend 40% fewer hours on paperwork.
How OCR works
OCR technology scans an image, recognizes patterns that resemble letters, and converts them into machine-readable text. Modern OCR solutions like ours use AI to improve accuracy, even for handwritten text or scanned documents with imperfections.
Success Story: How Liberty Debt Relief transformed their customer support
When Liberty Debt Relief faced growing challenges with document processing in their customer support operations, they turned to the Knots OCR Scanner. By implementing our image-to-text solution within Zendesk, they achieved:
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Dramatic reduction in document processing time for customer-submitted materials
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Improved response times through instant text extraction from attachments
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Enhanced ability to scale support operations efficiently
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Seamless integration with their existing Zendesk workflow
Industry leaders trust our Zendesk solutions
From hours to minutes: The time-saving power of OCR
Companies that process large volumes of documents stand to benefit the most from OCR automation. For example, Opyn Market, a healthcare software company, implemented OCR to streamline its invoice processing. What once took 40 hours per week was reduced to just 45 minutes, saving them $40,000 annually.
A study by AIIM found that OCR can reduce document processing times by up to 75%, while businesses using automated data extraction tools spend 40% fewer hours on paperwork.
Knots OCR Scanner – enhancing Zendesk workflows
For customer support teams, handling attachments in Zendesk is a big challenge. Customers submit screenshots, scanned forms, or PDFs with the expectation of a quick resolution, but manually extracting relevant information slows down response times immensely.
The Knots OCR Scanner for Zendesk streamlines this process by:
Auto-converting images to machine-readable text
Transforming PDF documents into editable text formats
Supporting multiple languages for international teams
Reducing response times through instant text extraction
Eliminating the need for external PDF to text converter tools
The bottom line: Boosting efficiency with OCR
Automating text extraction from images and PDFs saves time and reduces manual work. Whether you’re using Zendesk, a custom CRM, or internal document workflows, our OCR scanner can likely integrate with your existing processes to increase productivity.
📅 Book a demo: Let’s discuss how OCR can fit into your workflow
đź“– Read the Liberty Debt Relief Case Study : See how they transformed operations
🚀 Learn more about the OCR Scanner: Explore features & benefits
If you’re unsure whether OCR fits your business processes, get in touch – we’ll help you find the best solution for your needs!
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