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As a customer service representative, you understand the power of data and analytics to drive meaningful change within a company. Customer experience analytics provide valuable
June 12, 2023
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Every company wishes to please its clients. According to a You Gov poll, 97 percent of corporate executives agree that customer happiness is critical to
May 23, 2023
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In today’s digital age, businesses need to adapt and transform their operations to remain competitive. It’s not just about adopting new technologies or automating processes
May 18, 2023
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