News & Article

topic: Process

Process DOCX data in zendesk automatically
Process DOCX

Extract, search, and automate DOC/X data in Zendesk

how the app syncs data from Microsoft Excel to Zendesk and third-party systems via API
Process Excel

Effortlessly sync, search, and automate Excel data in Zendesk

Process csv zendesk
Process CSV

Automate working with CSV data in Zendesk. No more manual lookups!

Illustration of Zendesk Sunshine Custom Objects integration enhancing customer support workflows.
Sunshine Objects

Integrate Custom Objects data into your workflow. No more manual lookups!

Shopify abandoned cart email automation for Zendesk
Shopify Abandoned Cart

Issue tickets for abandoned carts, recover sales and re-engage customers

GPT Editor

Always strike the right tone with customized one-click prompts

Change Requester

Instantly detect and update requester information in tickets

Merge Tickets

Merge related tickets such as duplicates to increase efficiency

PDF/Image to Text

Turn images like scans, PDFs, JPEG, FAX + CSV into text with OCR

Illustration of Zendesk ticket assignment using Round Robin automation
Assign to Agents

Improve workload by intelligently assigning tickets using round robin logic