News & Article

topic: Scan & Extract

Process DOCX data in zendesk automatically
Process DOCX

Extract, search, and automate DOC/X data in Zendesk

how the app syncs data from Microsoft Excel to Zendesk and third-party systems via API
Process Excel

Effortlessly sync, search, and automate Excel data in Zendesk

Process csv zendesk
Process CSV

Automate working with CSV data in Zendesk. No more manual lookups!

PDF/Image to Text

Turn images like scans, PDFs, JPEG, FAX + CSV into text with OCR

Create Summary

Leverage AI to summarize ticket content into concise summaries

Analyze Sentiment

Identify the emotions to deliver a better customer experience

Classify intention

Accurately classify tickets by intent or sentiment with AI

Autofill Fields

Find and extract ticket information to populate fields

Ticket Parser

Scan tickets for important information, autofill + update fields, merge tickets, change requester, …