News & Article

topic: Transform

Process DOCX data in zendesk automatically
Process DOCX

Extract, search, and automate DOC/X data in Zendesk

how the app syncs data from Microsoft Excel to Zendesk and third-party systems via API
Process Excel

Effortlessly sync, search, and automate Excel data in Zendesk

Process csv zendesk
Process CSV

Automate working with CSV data in Zendesk. No more manual lookups!

Shopify abandoned cart email automation for Zendesk
Shopify Abandoned Cart

Issue tickets for abandoned carts, recover sales and re-engage customers

GPT Sidebar App

The AI Copilot to automate customer support tasks and generate replies

Merge Tickets

Merge related tickets such as duplicates to increase efficiency

PDF/Image to Text

Turn images like scans, PDFs, JPEG, FAX + CSV into text with OCR

Create Summary

Leverage AI to summarize ticket content into concise summaries

Ticket Parser

Scan tickets for important information, autofill + update fields, merge tickets, change requester, …