OCR Scanned Documents Reader for Zendesk

Convert PDF and image files from the ticket attachment into text in Zendesk instantly!

Automate data extraction from image-based PDFs with the OCR app by Knots. No manual action is necessary! Data automatically becomes searchable by robots and humans alike.
Online OCR PDF
OCR PDF converter

Display Information from Scanned Documents directly in the Zendesk Support Ticket

  • Read handwritten documents
  • Eliminate manual data entry
  • Reduce errors
  • No need to download the attachment to review its content
  • Process more data faster and with fewer resources
  • Improve productivity

How the Online OCR converts PDF and Image Documents Into Text​

  1. A Ticket is created on Zendesk via email, social media, messaging, or directly by the agent.
  2. Our automation solutions look for an attachment in the ticket.
  3. If OCR is required it will read its content.
  4. The information is converted into text and displayed in the ticket directly as an internal comment.
  5. The text is indexed and you can search for it on Zendesk.
  6. Further information is possible with the data.
  7. The original PDF is available for viewing or download.

Set up the OCR Document Reader in 2 minutes and improve your Zendesk workflow today. Try our 14-day free trial now.

Knots Parsing App

Start Using the OCR Converter

Install the OCR app via Zendesk Market Place for free

No code-needed

Set up the app easily selecting the type files you want to convert to text

Not your use case?

We will build it. Leave us your contact details and our solution team will get in touch.