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Zendesk Applications

Extending Zendesk’s Functionality Through Applications

How to choose the right CSM software for your business

Navigating Customer Success Management Software (CSM)

automated messaging in zendesk

Flowing conversations with automated messaging in Zendesk

proactive messages in customer service

How to Use Proactive Messages in Customer Service

zendesk group sla policies

Optimizing Support: The Power of Group SLA Policies in Zendesk

zendesk custom fields

Optimize Customer Service Data with Zendesk Custom Fields

A guide to creating a customer service strategy that keeps customers coming back

Zendesk trigger and automation

How to use Zendesk’s triggers and automations

cohesive customer experience

Using Zendesk to Achieve a Cohesive Customer Experience

AI apps for Zendesk

Streamline your support workflow with Zendesk auto assignment